Terms of Service
Please read these Terms and Conditions ("Terms") carefully before using the www.launchafterschool.com website and related products (collectively "Launch", “we”, “us”, or “our”).
Access to and use of Launch is contingent upon acceptance of and compliance with these Terms. Terms apply to all visitors, users, and others who wish to access or use Launch. Anyone accessing or using Launch is agreeing to be bound by these Terms. If you disagree with any part of the Terms then you do not have permission to access Launch.
If you intend to purchase any product or service made available through Launch, you may be asked to supply certain information relevant to the purchase of product or service including, without limitation, your credit card number, the expiration date of your credit card, and your billing address. Credit card information is always encrypted during transfer over networks.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with the purchase; and that (ii) the information you supply to us is true, correct, and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if we have reason, in our sole discretion, to suspect fraud or an unauthorized or illegal transaction is suspected.
Monthly Subscriptions and Seasonal Camps
For our weekly drop-in program, Launch bills customers on a monthly subscription basis ("Subscription(s)"). You will be charged for the first month on the date of the first class. For subsequent months, you will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing Cycles are set on a monthly basis from the date of the first class.
If you sign up for a multiple month commitment and receive discounted pricing for the duration of that commitment (“Discount”), you may, at our sole discretion, be subject to an early cancellation penalty of no more than total Discount amount.
Launch also offers Seasonal Camps (“Camp”) consisting of half-day sessions over 2-week periods. If you sign up for a Camp, you will pay a $375 deposit per Camp session at the time of purchase. This deposit is refundable up until one (1) month before the Camp session begins. You will be charged the balance for the Camp 30 days before the first date of the camp session.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless it is cancelled by you or Launch. You may cancel your Subscription renewal either through your online account management page or by contacting the Launch customer support team at firstname.lastname@example.org or by phone.
A valid payment method, such as a credit card is required to process the payment for your Subscription. You shall provide Launch with accurate and complete billing information including, but not limited to, full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Launch to charge all Subscription fees incurred through your account to any such payment instruments.
Launch does and will not process charges that use an incorrect, expired, or over-the-limit credit card. We will try to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be responsible and liable for any fees, including attorneys' fees and collection costs, that we may incur in its efforts to collect any unpaid balances from you. Should automatic billing fail to occur for any reason, Launch will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Launch at any time may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Launch will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to modify or terminate your Subscription before such change becomes effective.
Your continued use of Launch after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
All sales are final. Launch will have sole discretion to consider refund requests on a case-by-case basis and determine refunds.
When you create an account with us, you guarantee that you are above the age of eighteen (18) and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Launch.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Launch reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Availability, errors, and inaccuracies
We are constantly updating product and service offerings on Launch. We may experience delays in updating information on Launch and in our advertising on other websites. The information found on Launch may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on Launch and we cannot guarantee the accuracy or completeness of any information found on Launch.
We, therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Launch and its original content, features, and functionality are and will remain the exclusive property of Launch After School and its licensors. Launch is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Launch.
The trademarks and trade dress of Launch are proprietary to us and may not be used by you for any reasons other than as expressly permitted by these terms. All website content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, us. Any other use of materials on Launch, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Launch, is strictly prohibited. You acknowledge that Launch and/or third-party content providers remain the owners of all website materials and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms. Launch may discontinue or remove the website, or any portion thereof, or discontinue your right to use the website, or any portion thereof, at any time.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using Launch or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of Launch or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of Launch or any related website, other websites, or the Internet. We reserve the right to terminate your use of Launch or any related website for violating any of the prohibited uses.
If you wish to terminate your account, you may do so at any time. You will be responsible for any outstanding charges associated with your account, including classes scheduled for the remainder of the Billing Cycle.
We may terminate or suspend your account and bar access to Launch immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to release, defend, indemnify and hold harmless Launch and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of Launch, by you or any person using your account and password or b) a breach of these Terms.
Limitation of liability
In no event shall Launch, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use Launch; (ii) any conduct or content of any third party on Launch; (iii) any content obtained from Launch; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of Launch is at your sole risk. Launch is provided on an "AS IS" and "AS AVAILABLE" basis. Launch is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Launch and its subsidiaries, affiliates, and its licensors do not warrant that a) Launch will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) Launch is free of viruses or other harmful components; or d) the results of using Launch will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you depending on your location.
These Terms shall be governed and construed in accordance with the laws of the City of Austin, Travis County, the state of Texas, and the United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding Launch, and supersede and replace any prior agreements we might have had between us regarding Launch.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Updates to our terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If we make a material revision to our Terms, we will provide at least thirty (30) days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use Launch after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Launch.
Launch takes its privacy and the privacy of our users very seriously. We must collect certain information about you, your family, or your ward so we can provide all of you with a rewarding, safe, and secure environment. As a trusted provider, we understand you have entrusted Launch with your personal information so we will do everything in our power to ensure that your data is stored safely and securely.
What information we collect
When you use the Launchafterschool.com website and/or any related products, we collect two types of information: directly-provided information and automatically-connected information
This includes information such as parent and guardian names, phone numbers, emails addresses, student information including but not limited to school, date of birth, allergy and medical information. Some of this information (as indicated when relevant), is required to manage our operations. Other information, such as demographic information and child interests, is optional and you only need to provide it if you wish. We use this information to better understand and serve our customers.
This includes information that is received by our server from your browser such as IP address and cookies. Cookies are digital identifiers that allow our website to recognize your computer or mobile devices as you log in or out and move between different pages. You may be able to change the settings of your browser to limit your device’s acceptance of cookies, but this will prevent you from properly using our website. We also collect and aggregate data to understand usage patterns and traffic on our website, but this data cannot be used to identify you personally. If using a mobile app we might collect mobile device ID.
How we use your information
We will use your information in a number of ways, including but not limited to:
To provide our services to you, to communicate to you about your use of the services, to respond to inquiries, to fulfill your orders, and for other customer service purposes Understanding our customers and managing business operations (for example, determining who to contact in the event of an emergency and knowing who can pick up your child)
Improving the products and services available to our customers
Tracking performance and progress of those using our products and services
Sending periodic, non-spam related marketing emails about classes, camps, or special programs
To comply with applicable legal obligations, including responding to a subpoena or court order
In the context of a merger or acquisition and some or all of our assets are transferred to another company
Where we believe it is necessary to investigate, prevent or take action regarding illegal activities or suspect fraud
Unless necessary for certain items listed above, we do not use personally identifiable information and instead rely on aggregated data
How information is stored
The information is encrypted and stored on our internal systems, which can only be accessed with the proper credentials.
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security. If you believe a third party has accessed your information, please contact us immediately at email@example.com.
We strongly encourage you to take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
You can always opt not to disclose your personal information to us, but please keep in mind that certain information is required during registration. These required fields will be indicated whenever applicable. You may review, add, update, or delete any of your personal information at any time.
You may request deletion of your account by sending written notice to firstname.lastname@example.org. Please note that some basic information may remain in our records after even after deletion of your account.
We may use aggregated data derived from your family’s, and/or your ward’s personal information after you update or delete it, but not in a manner that will allow you to be personally identified.
What is shared with third parties
We may share your information, including personal information, as follows:
Affiliates. We may disclose the information we collect from you to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personally identifiable information will be subject to this Policy.
Service Providers. We may disclose the information we collect from you to third-party vendors, service providers, contractors or agents who perform functions on our behalf, such as payment processors.
Business Transfers. If we are acquired by or merged with another company we may transfer the information we have collected from you to the other company.
In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities or suspected fraud.
Our website is not meant to sell products or services to children and we do not knowingly solicit or collect personal information from children. If you are under the age of 18, you may only use the website with the supervision of your parent or guardian.